Your TGV or Intercités is more than 30 minutes late? With the new 30-minute guarantee launched today by SNCF, you are reimbursed in vouchers whatever the reason for the delay, including those for which SNCF is not directly responsible (bad weather, suspicious packages, malicious acts, obstacles on the tracks). it changes everything ! A free guarantee and more advantageous than European regulations, which impose compensation from one hour. Here, reimbursement starts at 25% of the ticket price and increases with the length of the delay.
How to take advantage of it?
All you have to do is make your request as soon as the train arrives on the g30.sncf.com website or from the SNCF app. You then receive a digital voucher within 48 hours, usable for one year on the Internet and in all points of sale.
